Shipping Policy

Thank you for shopping with easthume. We’re dedicated to delivering your order safely and as quickly as possible.

Here’s everything you need to know about our shipping process.

Processing Time

We carefully pack and prepare your order within 24 business hours after payment confirmation.

During holidays or high-volume periods, this may take a little longer — thank you for your patience!

Estimated Delivery

Your package usually arrives within 7–20 business days after shipment, depending on where you’re located.

(Processing time not included.)

Shipping Fees

Shipping costs are automatically calculated at checkout based on destination and weight.

Delivery Delays

Occasionally, delays may happen due to customs, weather, or other factors beyond our control.

We’ll do our best to keep you informed and appreciate your understanding.

Address Information

Please double-check your address and contact information before completing your order — we wouldn’t want your package to get lost!

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of delivery (or expected delivery) so we can assist with a resolution. 

We will investigate with the carrier and offer a replacement or refund when applicable.